![]() ![]() Those people were extremely welcoming and obviously have had superior training in the Customer Service Dept. I do not recommend this place at all! Now, if you want excellent customer service, I would recommend the Harrahs. I go to spend my hard earned money and to have a good time but we were there for 5 minutes and were already treated terrible. I told her to just remove my name from the Hollywood casino registry and that I would prefer to opt out of any solicitation that may be sent to me due to the fact that I didn't appreciate her attitude or any of the staffs attitudes. ![]() We had a few questions and she had extremely rude answers and acted as if she didn't have the time to even look at us, moreless help us with our questions. The attendant was extremely unpleasant and very rude. We decided to make a quick visit to check out the slots and the final straw to this place was when we visited the customer service desk to retrieve a new players card. They are rude, they do not greet you and tell you to have a good time, etc etc. Now, the staff has always been less than impressive here. The rooms were outdated, not very clean and just in poor condition. First of all, the last overnight stay here was not impressive. ![]() I would like to review the staff at this place. I must say that the last time I did stay here, a year ago, I wasn't impressed so opted out of the complimentary room offer to stay elsewhere. Well, I didn't stay there this time but did visit. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |